Frequently Asked Questions
How do I find my product?
To find the product(s) you're looking for, you may (1) use the Search box on the top Right & Search link on the lower left of our website. (2) type a keyword into the SEARCH box. (Example: if your looking for a cylinder for a Stihl MS260, Type in MS260 CYLINDER. Or you can select any of the drop down links on the header of our website and select product your looking for. Note: To narrow your search select filter just above and to the left of product listing, then scroll and select the model of your unit. If you have any trouble locating a product, feel free to contact customer service for assistance. firstname.lastname@example.org or call 501-606-2127.
How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon or Discount code?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code
Do you ship to my country?
Currently, we are only shipping to customers within the United States of America.
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. Your credit card will not be charged until your order is ready to be shipped.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
Please see our "Return Policy" for complete details.